Service

What should I do when a fault occurs?


Check the fault code: If the water heater is equipped with a fault - display function, check the fault code displayed. Refer to the user manual to understand the meaning of the fault code and try to troubleshoot according to the instructions.
Contact professional service: If you are unable to solve the problem by yourself, do not attempt to repair it without permission. Contact the professional after - sales service personnel of the manufacturer or a qualified plumber for repair.